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Each task has a primary VMD professional and a backup person assigned to it. Team VMD is also required to be responsive in resolving system security incidents, whose timings and complexity are not predictable.Īpproach: Team VMD categorized the security tasks as planned and on-demand.

Additionally, DOL is modernizing numerous systems, creating a need to review and update security controls frequently.

Impact: The new process and packaging have improved breakage to less the 5% providing significantly more lifesaving units into theater.Ĭhallenge: Securing the computer systems of the Department of Labor’s Employment and Training Administration requires significant collaboration between the security professionals of Team VMD, numerous software engineers, system architects, external cloud computing vendors, senior managers, and the department level governance team. Additionally, we worked with ASBP to develop and deploy new materials and methods to package blood to support military and humanitarian missions across the globe.

VMD created new SOPs for the full lifecycle process from blood donations to freezing and shipping. ASBP chose VMD to help.Īpproach: We evaluated all aspects of the problem from geography, distance traveled, temperature, equipment manufacture, packaging, bag volume, packing method, and freezing method and analyzed the data. For years, excessive breakage during shipment to theater (over 14%) resulted in a burden on field medical personnel, increased costs, negatively impacted readiness, and may have put patient’s health at risk. A primary mission for the ASPB is to deliver blood into theater to save lives. As a joint operation among the military services (Army, Navy, Air Force), the ASBP has many components working together to collect, process, store, distribute, and transfuse blood worldwide. We also migrated five environments out of ESOC West to AWS GovCloud migrating TSG to a private contractor cloud that provides elasticity with up to 100-fold bandwidth increases without human interaction.Ĭhallenge: The Armed Services Blood Program (ASBP) provides quality blood products for service members, veterans and their families in both peace and war. By implementing the Sencha Web Application Lifecycle Management platform, we increased the speed and reliability of web application deployment. Impact: VMD has developed and deployed 106 major releases for the 16 CA/CST applications through the first three years of the program using SAFe methodologies and best practices. For the TSG production version, we manage a private cloud environment built on a highly virtualized architecture. We also implemented continuous integration and continuous deployment (CI/CD) for rapid incremental releases. VMD is also piloting DevOps practices on the WSS program by proactively introducing the concept to customer stakeholders.

In the process, VMD trained the stakeholder community on Agile best practices and roles, as well as training government personnel to act as Product Owners. Under VMD’s contract, WSS is also serving as CA/CST’s pilot Agile program.Īpproach: VMD worked with CA/CST to transition the program from Waterfall to Scaled Agile Framework (SAFe) in three months we now use Agile development for public-facing web applications, (TSG), and its subsystems. Challenge: The Department of State (DoS) Bureau of Consular Affairs, Office of Consular Systems and Technology (CA/CST) Website Support Services (WSS) program requires high availability cloud infrastructure, software development, and monitoring for more than 100,000 federal users and 15+ Web applications supporting nearly 1 billion calls annually.

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